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    INFORMATION QUESTIONS

    FREQUENTLY ASKED QUESTIONS

    What are the payments modes available on SNC Health Medico?

    You can pay the total amount using your Net banking account, credit and debit cards, or cash on delivery if applicable. You may also make use of the EMI option if applicable.

    How does the COD payments option work?

    If you select the Cash on Delivery payment option while making your purchase, you can pay in cash when our logistics partner delivers your order to you. It should be noted that this option is only available at select PIN codes.

    How do I save my card details so that I can check out quickly?

    Your details, including your name, the card number and expiry date excluding your CVV number , are automatically saved the first time you make a purchase using your card. You will just need to enter your CVV pin to make purchases thereafter.

    I got charged for my order but I haven't received an order confirmation mail or SMS. What should I do?

    On rare occasions, there might be a delay by the system in sending confirmation mails or SMSs. Within 10-15 minutes of placing the order, if you do not receive a confirmation from us, please – Contact us.

    Is it safe to use my credit/debit card?

    All credit, debit card payments on SNC Health Medico are processed through secure and trusted payment gateways managed by leading banks.

    Can I use the cash on delivery payment option for every product I buy on SNC Health Medico?

    Unfortunately not. The Cash on Delivery option is restricted by some factors like the delivery PIN code, type of product being purchased, etc. At Checkout you can check if this payment option is available to you.